I can not say enough about how pleased I am with the service from Eric, Travis, and Frank. My step mother in Sisters, OR hot water heater started leaking on Thursday afternoon at around 3:00. Not an easy thing to deal with, as I live in Medford, OR (3.5 hours away). I called Einstein Plumbing based upon a recommendation from Ferguson Plumbing Store (Redmond OR). I spoke with Travis and then followed up with Eric and Frank arrived at the house around 4:45 and determined that water heater needed to be replaced. Frank got started immediately on the removal and replacement and had the project completed by 7:00 PM. Both Frank and Eric kept me informed about what was happening and when the project was completed. Top notch plumbing contractor in the Bend Oregon area.